I purchased two days ago to host， Error for a few hours yesterday, Requested compensation for my loss.
I want to bring my sincere apologies about the sad experience you have acquired during hosting with us. I am sorry, that this let you and your business down so much. Unfortunately, there happen such malfunctions and failures as we faced. As compensation for the recent issue, we have added two additional weeks of hosting to your account. Your account is now active until Jan-04-2012. Thanks.