IXWEBHOSTING英文客服也很不错

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今天因为网站程序的问题找了IXWEBHOSTING英文客服(没办法,中文客服下班了),发现IXWEBHOSTING英文客服竟相当不错。事情是这样的:凌晨时升级了wordpress程序到3.11版,顺便安装了一下SEO插件,结果,悲剧了!只好删了插件。没想到换一个后还是出错!实在没辙,就试着找一下IX主机的客服。

IXWEBHOSTING英文客服也很不错

可能是半夜的原因,找客服的人并不多,我前面就一个人排队。很快客服就和我联系了!得知我的问题后,非常热心地帮我测试,并在我的请求下,进入我网站的后台帮我安装插件,并最终解决了问题。下面是整个事件的聊天过程,大家可以看一下,ixwebhosting的客服真的非常好,非常热心的!我的英文非常不好,也真难为他们能看得懂了,呵呵!大家看到我的E文中有什么错误可不要笑话才好!

info: Thank you for contacting us via our chat line.  Currently there are 1 visitors waiting, your position is 1.
info: You are now chatting with 'Andrey Kuzemko'
Andrey Kuzemko: Welcome, my name is Andrey, please let me know how can I help you today?
you: Hello, Why I can't install wp plugin with your hosting? those are all work fine in other hosting!
Andrey Kuzemko: What issues do you get, trying to install?
you: when intall success, it show internal server error 500
you: HTTP Error 500(Internal Server Error)
Andrey Kuzemko: Please provide me with your domain name.
you: ixwebhosting.us
you: I am trying to install Meta SEO Pack
Andrey Kuzemko: http://www.ixwebhosting.us/ works fine. I didn not get any 500 Errors.
you: I know the site is fine
you: I mean I can't install wordpress plugin with it
you: but I can install those successful in other hosting
Andrey Kuzemko: Did you have any issues during installing WordPress?
you: Maybe you can login to it and try install "WordPress SEO by Yoast ", OK?
Andrey Kuzemko: I can try. Please hold on.
you: http://52ixwebhosting.com/.....(后台地址)
you: username:******(用户名)
you: pw:********(密码)
Andrey Kuzemko: Ok. Thank you.
you: Are you ready?
Andrey Kuzemko: Please change language.
you: OK,
you: Now it is english
Andrey Kuzemko: Thank you.
Andrey Kuzemko: Please provide me with steps to reproduce your error.
you: Plugins_add new_search"WordPress SEO by Yoast"_then install it _active it, then you'll find the error
Andrey Kuzemko: Thank you. Let me check.
you: OK
you: Thanks
Andrey Kuzemko: You are welcome
Andrey Kuzemko: It seems to work fine. Didn't get any errors.
you: really? you already active the plugin?
Andrey Kuzemko: Yes.
Andrey Kuzemko: You can view it from your wp-admin.
you: thanks
Andrey Kuzemko: You are welcome
Andrey Kuzemko: Is there anything else I can assist you with?
you: No, thanks a lot
you: Have a nice day, Buye
Andrey Kuzemko: You are welcome
Andrey Kuzemko: You too.
Andrey Kuzemko: Please feel free to contact us if you need further assistance. We are available 24/7.
you: OK, Thanks.
you: Bye
Andrey Kuzemko: Bye.

不过,其实问题并没有解决,因为当我把语言切换到中文后,错误再次出现了!但我也因此知道了错误的原因所在!因此并不再着急了!反正后台我是如此的熟悉,就算后台都是英文显示,又有什么关系呢!

最后,再次称赞一下ixwebhosting 客服!

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    • 林呤呤 1

      看着头晕呐