空间出了问题,别忘了要求ixwebhosting补偿

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ixwebhosting承诺服务器保持99.9%的在线率,如果你发现你网站所在服务器出现故障,在线率没到99.9%的话,你完全可以要求他们做出补偿!IXwebhosting的信用还是相当不错的,上次C9服务器升级,导致该服务器上的网站不能访问,事后就有朋友提交ticket要求补偿损失,ixwebhosting很爽快地就加了两个星期的使用时间!

下面是这哥们的信,说实话,真觉得太难为IX了,竟然能看得懂!

I purchased two days ago to host, Error for a few hours yesterday,  Requested compensation for my loss.

下面是IXwebhosting回信:

Dear Jun,

I want to bring my sincere apologies about the sad experience you have acquired during hosting with us. I am sorry, that this let you and your business down so much. Unfortunately, there happen such malfunctions and failures as we faced. As compensation for the recent issue, we have added two additional weeks of hosting to your account. Your account is now active until Jan-04-2012. Thanks.
Best regards,
----------------------
Svetlana Shilova
CR Department
Ixwebhosting.com

还有一位朋友也去找了ixwebhosting,他得到了一个月的补偿!

不过,你得和他们沟通要求得到补偿他们才会给你补偿,否则的话,是没有的!

总的来说,ixwehbosting服务还是很不错的,国内和人家没法比,根本不是一个档次上的!人家是真把顾客当上帝,国内呢?停留在嘴上而已!

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